What Does It Truly Mean to Be Client-Centric? | The LeXFactor Podcast

What Does It Truly Mean to Be Client-Centric? | The LeXFactor Podcast

In this episode of The LeXFactor, a lawfully good podcast, Lexicon Brand Manager Lauren Hoffman and CIO Brad Paubel welcome Carol Schiro Greenwald, P​h.D., Coach, Consultant, Strategist, from MarketingPartners.

Is “client-centric” just a buzz word or is it a culture? Carol takes Lauren and Brad through on a journey why it’s important to build a law firm around clients - instead of employees. But before any law firm can truly become client-centric, do they realize what the components of a client-centric world are so that they can flourish within it?

Tune-in now to hear Carol talk about how lawyers can “Build Your Practice the Logical Way: Maximize Your Client Relationships” – which is the title of her book on this very subject.

CSG MarketingParnters: https://www.csgmarketingpartners.com/

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